Ph: +61 7 54945 400

Testimonials

"I received my order today. It's stunning! Thank you so much for your attentive customer service."

J. Beach USA, 27/04/19

"I just received the pendant. Incredible! Thank you so much for all your work in getting this completed for me."

L.R. USA, 28/03/19

"Just wanted to thank you and your staff about the absolute wonderful service, patience and reception when my wife and I visited your store back in Oct 2018. We got such an education on Opals and mining when we came in the first time and returned the next day. Despite our modest purchases, you provided such transparency and knowledge, we absolutely treasure the experience ! Thank you ! Absolutely hope to be back one day to visit again."

H & S Fritz USA, 11/02/19

"I just wanted to email and say a huge 'Thank You!' for your excellent customer service and prompt delivery. I ordered yesterday afternoon and received the ear-rings this morning. We are ecstatic with the purchase and sure our departing colleague will love them as much as we do! I would not hesitate in recommending Opals Down Under to anyone. Thanks heaps! "

A. A-J. Australia, 23/01/19

"Just letting you know that I collected the ring today and I love it! I can't thank you enough for your advice, prompt responses and help with getting everything sorted for me (us). It has been a very smooth process and I'm glad I chose you and your company for the ring."

C.T. Australia, 17/01/19

"Just wanted to say thank you for your outstanding customer service. Your assistance via chat was excellent, your willingness to help was greatly appreciated and delivery was super fast. We received our order today (next day) and it is perfect, we love it and we are very proud to give this to our overseas cousins to take back home."

A.R. Australia, 16/11/18

"Yes! We have it. It looks even more amazing in person. We're so pleased! It's really perfect. Thank you so much! You really made this an enjoyable experience for us. Opals Down Under is top notch; I've never had a better buying experience in person. You've been so helpful and thorough. Your advice gave us so much confidence in our purchase. We absolutely love it and will recommend your business to our friends and family."

S. S. USA, 23/10/18

"Just wanted to let you know that we got the pendant and it's great thanks."

V.M. Australia, 10/10/18

"I received my ring today. WOW. It's gorgeous. I can't stop looking at it. It reminds me of the Aurora Borealis with a star in the sky. Love it. "

M.M. USA, 2/08/18

"We just wanted to give you some feedback about the pendant that you sent to J**** on our behalf. She absolutely loves it, and has told us that it is gorgeous, delicate and beautiful!! "

C.B. Australia, 13/04/18

"Thanks again foe all your help. Very much appreciated. I will make sure to give you a great review once I have popped the question. "

M. Z. Australia, 10/02/18

"It is a little late but I meant to thank you for the lovely job done on my opal pendant. All your staff are very friendly and helpful as well and it was a very pleasant experience. "

C. Wilson Australia, 7/11/17

"Just a short e-mail to say I received my opal ring last Saturday. I wanted to let you know just how pleased I was when I saw it. It was beautiful and matched exactly the description and photos on your web site. Thank you for the speed of delivery. "

J. Flynn UK, 25/07/17

"Rhys - just got the ring. It is spectacular. Thanks so much for your work, and for being flexible on the stone! I love it. "

G. Dean USA, 14/07/17

"I thought I should let you know that the ring that I ordered has arrived. The ring is exquisite! I do wish I had not had it resized but was worried that it would not fit over my knuckle. Nonetheless, it is more beautiful than the video and I am really thrilled."

J. Dyck Canada, 27/06/17

"We are very happy & the earrings are totally stunning and totally tailored made for us and to our requirements. Jewellery design is a very personal thing and I have something that I will be proud to wear. Thank you Scott for your patience and input, and thank you to the wonderful creator lady in Mackay! ( Sorry I can't remember the wonderful lady's name!). All in all, thank you to the entire team. "

J & A Phipps Australia, 24/05/17

"Thank you so much Rhys. I received the watch yesterday and my husband is very happy with this one. I appreciate all your assistance in sorting this out for me. "

S. Holtom Australia, 18/05/17

"Received the opal with time to spare. It's lovely, and thank you for the extra effort on your part! "

J. Padden USA, 10/05/17

"To my surprise and delight, I found my ring waiting for me in my mailbox upon arriving home from work today. Seeing it for the first time literally took my breath away. Yes, there was an audible gasp! Pictures can only do so much. Quite honestly, it's the most beautiful stone I've ever seen. We don't have anything like this in the states. It fits perfectly and is more than I could have ever hoped for. Saying 'thank you' feels like an understatement. Please know it will be treasured for a lifetime. "

S. Scholten USA, 21/04/17

"I got the ring and it's absolutely stunning. She will absolutely love it! Thanks again for all the help! We possibly want to go to Australia for our honeymoon so we might even swing by for a visit. Thanks again!"

A. Crotinger UK, 2/03/17